Refund & Cancellation Policy

Last updated: 2026-10-27

Talk2UsNow is a subscription, billed monthly or yearly. This policy explains the free trial, cancellation, and refunds in plain language.

1. Free trial

Every new business starts with a 7-day free trial, no card needed. You can explore the full product before paying anything. If you don’t subscribe, the trial simply ends and your review page pauses.

2. Billing

• The plan is $5 per month, or $49 per year, billed through our payment provider.
• Applicable taxes may be added at checkout depending on your location.
• We never see or store your full card details. Billing is handled by our payment provider.

3. Cancellation

• You can cancel any time. There is no lock-in contract.
• To cancel, click Manage billing in your dashboard and sign in with your billing email.
• When you cancel, your subscription stays active until the end of the current billing period, then your review page pauses.
• Your account data remains available for a reasonable period so you can reactivate or export it.

4. Refunds

• Yearly plan: changed your mind? Email us within 14 days of the charge and we’ll refund it in full. No questions asked.
• Monthly plan: the 7-day free trial lets you try everything first, so monthly fees are not refunded for the current period.
• On either plan, if you were charged in error or something went clearly wrong on our side, email us within 14 days of the charge and we’ll make it right.
• When we refund a subscription, we also cancel it and your review page pauses.

5. Failed payments

If a payment fails, we’ll keep your review page live briefly and ask you to update your card. If it isn’t resolved, the subscription lapses and the review page pauses. Your data is not deleted immediately.

6. Contact

Billing questions or a refund request? Email hello@talk2usnow.com.